The Challenge

Prior to implementing Helper Helper, the Brother Martin High School service program relied on paper-based documentation to verify student volunteer hours. Students were required to submit hard-copy letters from service organizations confirming their hours. While this approach met basic reporting needs, it created ongoing challenges: paperwork was difficult to manage and store, questions frequently arose regarding the legitimacy of documentation, and community service partners were burdened with the repetitive task of creating individual confirmation letters. Overall, the system was inefficient and time-consuming for students, educators, and partners alike.

The Solution

To address these challenges, Brother Martin adopted Helper Helper as a centralized, digital solution for tracking and verifying service hours. The platform allows students to log their service experiences online, service partners to confirm hours quickly and easily, and teachers to review and validate service activities to ensure they meet program requirements.

Helper Helper’s flexibility was a key factor in its success. Our program requires different grade levels to participate in varying types of service and engage with diverse community populations. The Helper Helper team worked closely with us to understand these needs and tailored the platform to support our program structure and goals.

The Implementation

Once implemented, Helper Helper has created a streamlined workflow connecting students, service site coordinators, and educators. This direct line of communication improved transparency and reduced delays in hour verification. The platform also enabled the school to promote and organize upcoming service opportunities, making it easier for students to engage with service experiences aligned to their interests and requirements.

The Results

Using Helper Helper has significantly improved how Brother Martin High School organizes, track, and analyze student service data. Administrative time previously spent managing paperwork and resolving discrepancies has been reduced, allowing staff to focus more on the quality of service experiences. Increased visibility into student activities has also strengthened oversight, ensuring students are participating in meaningful and appropriate service opportunities within the community.

The Impact

By simplifying the logistical side of service tracking, Helper Helper has allowed our program to place greater emphasis on reflection and learning. Rather than getting lost in data management, educators can spend more time helping students process their experiences and understand the broader impact of their service. The result is a more efficient system that supports both accountability and meaningful community engagement.