Habitat for Humanity of Greater Providence has been utilizing volunteers in Rhode Island since 1987. Volunteers come to Habitat for Humanity of Greater Providence from local colleges, businesses, high schools, and the community. It is these volunteers that serve as committee and board members as well as the driving workforce in each house project.
Building an impressive volunteer force is no easy task and on top of recruitment, admins were left with countless hours managing waivers and registration. There was no centralized way to capture people who were calling by phone to sign up, volunteers who were coming with workgroups, or those who may have signed up online but had not finished proper paperwork. Tracking down these volunteers and mobilizing them was wasting time and energy.